What is Robotic Process Automation?


Robotic Process Automation (RPA) refers to software solutions that wholly or partially automate manual, rule-based, and repetitive human work processes. It works by replicating the actions of an actual human. It deals with one or more software applications to complete tasks such as data entry, basic transactions, data manipulation, calculations, and simple client enquiries.

Robotic Process Automation (RPA) solutions do not replace core business operations; instead, it automates repetitive manual work and tedious duties.

It studies on-screen behaviours and auto-fills in or updates the same boxes and fields within the user interface by retrieving necessary data from the any digital sources. RPA serves several purposes:

  • It frees humans from repetitive, low-value tasks like data entry and allows employees to focus on higher-value tasks that require creativity, innovation, and decision-making.
  • It assists in ensuring that outputs are thorough, precise, and consistent throughout the processes.
  • Since the robotic process automation tool can retrieve any essential data in the background, it helps ensure that staff can execute tasks more efficiently.


Routine Task

Routine tasks are performed the same way each and every time

Productivity Accuracy

Extreme accuracy and uniformity - much less prone to error or typos

Process Cycle Time

Process cycles times are much faster compared to manual process approaches

Compliance Consistency

Compliance Consistency Bots follow regulatory compliance rules to the tee and provide an audit trail history


Non-invasive Technology

No disruption to underlying legacy systems, reducing the burden on IT

Working 24/7

Reliability Bots tirelessly work 24/7 without Interruption

Low Technical Barrier

No programming skills necessary to configure a bot

Improved Morale

Employees/Workers can dedicate more time to engaging, interesting work

Every day across the country, within ASEAN, we work hard to solve your business processes so that your organization:

  • Do things faster and profitably
  • Scale up operations quickly without much increase in costs
  • Create a conducive and healthy working environment to retain talents
  • Overcome operational inefficiencies caused by manpower shortages